St. Augustine Auto Repair

5

Shaun, is a very competent mechanic. He did a nice job of replacing the angle sensor & installing new rotors, pads & sensors on my 325i BMW. The steering is tight and the car stops on a dime with no vibration. It’s ready for NASCAR! Velocity Motorwerks prices are much better than the dealership and competitive with other independent shops. Wisely, only quality OEM parts are used and backed up by a lifetime labor warranty. The only area of improvement would be to offer scheduled appointments that would negate the need to drop off the car for the day. As a one car family and living down in Marineland it's not practical for me to drop the car off. In and out works best in my case. Brady Fennell

Thank you Brady. Unfortunately testing is a great unknown. Most issues can be found and estimate for repair provided within a 2 hour window. The issue arises when the issue is not straight forward and requires more time and in depth testing. Once we start testing an issue we go until completed which may in some cases take more than a day. It would be unfair to keep you in the waiting area without any idea of how long. In some cases you may spend the entire day in the lobby and still have to leave the vehicle overnight. By scheduling ahead and making plans to drop off the vehicle we can eliminate the stress of waiting for an undetermined amount of time. We want to do everything correctly and give you the best service possible while allowing the technician to work at his best by not feeling added pressure to rush through the testing procedure. Please let me know if there is anyway I can help accommodate you and your situation. We can always arrange an Uber ride back home if needed. Please let me know if we can assist you any further and have a great day!

- Velocity Motorwerks
5

5

It is so nice to have such a reputable and knowledgeable shop in St. Augustine to service luxury cars. They were professional and very communicative before, during and after my service. I would highly recommend using them, I will definitely be using them moving forward for my service needs on my Cayenne. Thank you to the team for providing excellent service.

Thank you Courtney! We look forward to keeping your Porsche safe and reliable for years to come.

- Velocity Motorwerks
5

Sean and his crew were great. I was so surprised he took us right in and diagnosed the problem on our Jetta. His business communicates with the customer through the entire process by way of texting, calling and emailing. The office is welcoming, clean, friendly and very organized. I will definitely used them again in the near future.

Thank you Lisa for the great review and kind words! I am just happy that we were able to get you back on the road quickly.

- Velocity Motorwerks
5

Velocity is a top notch organization. I took my 2016 Range Rover down there to get new speakers put in and those guys did an excellent job. Very professional, timely, and proficient. I will be using this place for all my services needs in the future.

Thank you Eddie for leaving feedback. With the new speaker install your Range Rover should be sounding better than ever! Enjoy!

- Velocity Motorwerks
5

Thank you Scott for taking time to leave a review!

- Velocity Motorwerks
5

Thank you Ann for the great review!

- Velocity Motorwerks
5

The technicians at Velocity Motorwerks are top notch! Not only did they work with me on saving some money on a BMW OEM part, but as soon as it was delivered Shaun quickly installed the new fuel pump and my X5 was up and running again. The quality, professionalism and service was excellent, I will definitely do business with them again. Thanks Velocity Motorwerks!

Thank you Adam. I am glad we were able to get this issue resolved and get your BMW back on the road!!

- Velocity Motorwerks
5

I just moved to St Augustine so I have no relationship with any repair shops and the closest Mini dealer was in Jacksonville. I took a chance on Velocity and really lucked out, they were great. My Mini had several issues, electronic, AC and mechanical. Velocity diagnosed the problems, communicated the work needed and made the repairs quickly. I especially like their system for communicating and quoting the work required, it’s all electronic so you can avoid playing phone tag. They will be doing all my maintenance and repairs from now on and I will be recommending Velocity to my friends. Great experience!

Thank you Mike for taking time out of your busy day to write such a great and detailed experience. It was great meeting you and getting your Mini back on track. We look forward to working with you again in the future

- Velocity Motorwerks
5

Shawn and his team were amazing- professional, courteous, efficient, flexible, and thorough. So thrilled to have found a local place that I trust for our Mini!

Thank you Sally for trusting us with your Mini. We look forward to keeping it in great shape for years to come!

- Velocity Motorwerks
Velocity Motorwerks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Velocity Motorwerks (904) 467-0838 if you have any issues in accessing any area of our website.