St. Augustine Auto Repair

5

I'm very satisfied with the electrical and engine work performed. They kept me constantly updated with the status of the work which was much appreciated.

Thank you Antonio! We are excited to hear about your experience. We look forward to working with you again in the future!

- Velocity Motorwerks
5

Velocity is great. They’re so thorough and I never feel like they’re taking advantage of me. They always send photos and are detailed in their explanations!

Thank you Kristina for taking the time to leave feedback. It is always great to hear that we are exceeding our clients expectations and changing the way people view our industry!

- Velocity Motorwerks
5

Velocity Motorweks quickly identified the issue and recommended repair. I agreed, signed off on the estimate. I had to go out of town and they worked with my schedule, keeping me appraised of progress. Instead of two days for the repair, it only took one. Very happy. 2016 Porsche 911S, Cabrolet.

Thank you Michael for leaving a review! Very happy that we were able to exceed your expectations and deliver your vehicle early!

- Velocity Motorwerks
4

Excellent job of communicating service progress and they provide full documentation with photos of the car's condition when dropping it off. Very quick and efficient with excellent customer service. If I had to offer any suggestions for improvement, it would be better if they conducted the vehicle inspection/photos while we were there. I rated them 4 stars for two reasons: 1) While they took a bunch of photos, they described the car body and wheels as being generally scratched but didn't provide any specifics. It essentially leaves you zero recourse to question anything should an accident occur. 2) It would also be nice if the parking area was paved instead of dirt/gravel. While they did clean the interior nicely, the exterior of the car was filthy from dirt and dust. However, absent these two suggestions I would have rated them 5 stars and the suggestions for improvement will not keep us from returning.

Thank you for leaving us feedback. However the parking lot is not gravel, it is paved asphalt so I’m a little confused by your comment. Also on the body pictures we leave plenty of room for future recourse. There are pictures taken from many angles so if anything occurs the pictures can be revisited to confirm any claims. The terms “scratches” refers to any paint damage or abnormality which 98% of all vehicles have. As far as the exterior we do not wash vehicles due to the liability of paint damage.

- Velocity Motorwerks
5

Engine and timing belt, the team was amazing and honest. They took good car of me, and was truly professional.

Thank you so much for leaving a review! I’m glad you were able to make it safely home.

- Velocity Motorwerks
5

Since my first review I needed to rewrite some facts. Team Velocity Motorwerks is honestly the most transparent and reliable automotive shop I’ve ever dealt with. My own mechanic tried to take advantage of a me and my situation. Velocity Motorwerks saved me over $6000.00 in repairs and saved a car that I was told to salvage by my own mechanic. I don’t write these reviews lightly, though should you ever brake drake down on 95, 75 miles from home have them take your car too Velocity Motorwerks immediately. The team there are honest, transparent, and trustworthy. Thank you to the team for taking such good care of me and my baby.

Thank you so much for leaving a review! I’m glad you were able to make it safely home.

- Velocity Motorwerks
5

Very satisfied at the mechanical work, updates and overall experience. Finding a reputable shop is always stressful but Velocity has my business and thanks.

5

Very satisfied with the mechanical work, updates and overall experience. Finding a reputable shop is always stressful but Velocity has my business and thanks.

Thank you Michael! We look forward to helping you keep your vehicle safe and reliable

- Velocity Motorwerks
5

We bought a used 2005 Cayenne and Velocity fully restored it. Wife said it looked like a gray whale so I added a joke license plate. Soon after, a driver fell asleep and totaled in its parking space. Bought a newer one, 2011. Took that to Velocity for the same full restoration. This one was a white whale. These two repair and restoration cycles gave me a long, close look at Velocity's founder and staff. Their skills, integrity, and diagnostic intelligence are the best around. They are honest and straightforward. They will tell you if something is going to take longer than you might like. They are thorough, candid, and fair to the customer.

5

Again …. Very impressed! Will refer. Tks.

Thank you Richard for leaving us feedback and leaving such a kind review. We enjoyed meeting you and your Mercedes. We look forward to seeing you again.

- Velocity Motorwerks
Velocity Motorwerks is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Velocity Motorwerks (904) 467-0838 if you have any issues in accessing any area of our website.