Shaun and his team make you feel like family. They take the time to explain what your car needs and then the work they did really exceeded my expectations. I needed the hydraulic system repaired on my 2001 SLK-320. It's no job for amateurs. After their repair it works better than it's ever worked before. They did several other more routine repairs and all along they kept me informed via email of the costs, of their progress and of anything that needed extra attention. Shaun is very personable and obviously has a passion for excellence in customer service and in his work. His mechanic, John worked on our car. We look forward to having them service our other cars as well.