Reviews - Page 5 - Velocity Motorwerks

william bounds

10/15/2021

These guys do a great job at reasonable price. I have an 2012 Aud A5 that runs like it's brand new because of these guys.

Thank you for leaving feedback. We are excited that we were able to get your Audi back on the road.

- Velocity Motorwerks

N2Blue Charters Saint Augustine, Florida

10/13/2021

Thank you Eric for leaving a review. I’m glad we were able to get your Porsche back in tip top shape.

- Velocity Motorwerks

Jim Autowski

10/13/2021

Thank you Jim for leaving a review and trusting us with your Audi. Glad we were able to correct the cooling issue before any major damage occurred.

- Velocity Motorwerks

Richard Heath

10/12/2021

Thank you Richard for leaving a review. We look forward to serving you again in the future.

- Velocity Motorwerks

Nelsa Moreno

10/12/2021

We were traveling from Chicago thru St. Agustine on our way to Sunrise Fl. Our 1990 Mercedes Benz 560SEL broke down on our way out of town. We called about 10 Mercedes/European Repair Shops. All were booked and could not take our car. Velocity Motorwerks, although very busy and overbooked, agreed to take a look at the car. Brendan heard our story and spoke to the owner/Shaun. Brendan didn't have to do this, but The Good Lord put it in Brendon and Shaun's heart to help us. The car was towed to the shop at about 4pm. The shop closes at 5pm. The next day, they had performed the diagnostics, ordered the part and repaired the Mercedes. We were kept informed of the status of the repair via emails and text. We cannot say enough about their professionalism and the kindness they showed us. The price was more reasonable than could be expected. Many times, unscrupulous repair shops, take advantage of people in our situation. Velocity Motorwerks were honest in everyway. We are so grateful in having found them when we were really in a desperate situation. We pray to God that He blesses them 10 times more than they blessed us. We highly recommend Velocity Motorwerks! They deserve 10 stars not 5.

First and foremost thank you for trusting us with your Mercedes. Your review not only warms my heart and makes me happy but also makes me sad. It makes me sad to think about the sad reality that there are a lot of shops that have given our industry a bad name by unethical practices and poor treatment of customers. There are still many of us out here who wake up every single day and push to remove the stigmas of our profession and earn back the trust of motorists. This is by far the best review I have ever received and you guys will forever be a part of our story as we are a part of yours. I am very thankful that we crossed paths and we were able to get you back on the road so quickly with a relatively inexpensive fix. Maybe one day our paths will cross again but until then we pray for safe travels and blessings on you and your wife Ray. Shaun Owner

- Velocity Motorwerks

DzaraaTena oRembert

10/7/2021

Thank you for trusting us with your Porsche and taking time to leave a review.

- Velocity Motorwerks

Brady Fennell

10/5/2021

Shaun, is a very competent mechanic. He did a nice job of replacing the angle sensor & installing new rotors, pads & sensors on my 325i BMW. The steering is tight and the car stops on a dime with no vibration. It’s ready for NASCAR! Velocity Motorwerks prices are much better than the dealership and competitive with other independent shops. Wisely, only quality OEM parts are used and backed up by a lifetime labor warranty. The only area of improvement would be to offer scheduled appointments that would negate the need to drop off the car for the day. As a one car family and living down in Marineland it's not practical for me to drop the car off. In and out works best in my case. Brady Fennell

Thank you Brady. Unfortunately testing is a great unknown. Most issues can be found and estimate for repair provided within a 2 hour window. The issue arises when the issue is not straight forward and requires more time and in depth testing. Once we start testing an issue we go until completed which may in some cases take more than a day. It would be unfair to keep you in the waiting area without any idea of how long. In some cases you may spend the entire day in the lobby and still have to leave the vehicle overnight. By scheduling ahead and making plans to drop off the vehicle we can eliminate the stress of waiting for an undetermined amount of time. We want to do everything correctly and give you the best service possible while allowing the technician to work at his best by not feeling added pressure to rush through the testing procedure. Please let me know if there is anyway I can help accommodate you and your situation. We can always arrange an Uber ride back home if needed. Please let me know if we can assist you any further and have a great day!

- Velocity Motorwerks

Kevin Lee

10/2/2021

Courtney Megaffin

9/24/2021

It is so nice to have such a reputable and knowledgeable shop in St. Augustine to service luxury cars. They were professional and very communicative before, during and after my service. I would highly recommend using them, I will definitely be using them moving forward for my service needs on my Cayenne. Thank you to the team for providing excellent service.

Thank you Courtney! We look forward to keeping your Porsche safe and reliable for years to come.

- Velocity Motorwerks

Lisa Denmon

9/24/2021

Sean and his crew were great. I was so surprised he took us right in and diagnosed the problem on our Jetta. His business communicates with the customer through the entire process by way of texting, calling and emailing. The office is welcoming, clean, friendly and very organized. I will definitely used them again in the near future.

Thank you Lisa for the great review and kind words! I am just happy that we were able to get you back on the road quickly.

- Velocity Motorwerks

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