St. Augustine Auto Repair

We bought a used BMW in Melbourne to drive back to NJ. We made it as far as St. Augustine.. 146 miles? On a referral from Matt at Ammaco down the road we found Velocity Motorwerks. Let me tell you, we were stressed out, being stuck, knowing full well we were going to miss work and other commitments, and for buying a used car to drive back to NJ. Not to mention, just dropping into a shop and hoping they will help us. That's expecting alot. We were welcomed with open arms. They didn't make any promises, which was expected. But they went above and beyond for us. Brendan, you were very professional and kept us updated on what was happening. Your honesty and management skills made us feel better and we thank you for that. Shaun T.....my hat is off to you sir. You run a very clean and unbelievably professional shop. I couldn't believe all the information you sent me via text and email. Pictures and videos. I have never experienced that before. Your honesty, mechanics wit and true professionalism was truly appreciated. Thank you from the bottom of my heart, I wish you success in everything you do. You my friend and Brendan deserve it. To sum it all up, they made the repairs we needed to get it mobile. And after 3 days of babysitting, we made it home to a snowy NJ. And what do you know, 1 hour after we arrived, I happen to get a phone call from Shaun T. He was concerned and worried for us all weekend. I'm at a loss for words.... God Bless you all, true professionals, perfect Gentlemen.

The guys at Velocity are great! LOF and courtesy inspection for recently purchased 2019 Cayenne. All Porsche specs/products used. No need to drive to Jax for dealer prices. Shopped local and saved roughly 50% for identical service. Looking forward to working with them again. Small shop with big, great reputation. Highly recommend. Will def use them again.

Overall excellent service.

Great company!

My entire experience was wonderful and I was made to feel respected and appreciated. Every action the owner and the employees took instilled trust in them. When I called to schedule an oil change in a week, I also asked for the mechanic to check a recent rattle under the car. The service adviser Brendan asked insightful questions, put me on hold to talk to the owner/head mechanic Shaun, then advised me to bring the car to the shop immediately due to a possible serious issue. They took a quick look and identified that the engine oil pan was damaged, leaking oil, and needed to be replaced. Thank goodness I brought the car to them rather than continuing to drive it. When they were unable to complete the repair by the expected time and knew I needed to leave town to care for my aging parents, Shaun offered to assist me with a rental car, which I did not request or expect. Throughout the process, Brendan kept me updated on the progress. I did NOT get the feeling of being forgotten that some service providers give. This business does the right things for its customers. They have done work for me before and I will return to them for any car needs in the future.

Very happy with the service on my 2017 Range Rover Sport. Excellent communication throughout the process, quick turnaround and very friendly staff. Glad I found a local place to entrust my vehicle’s service needs as I really did not want to go to a dealership. Highly recommend!